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In the case of an emergency

If you can smell gas or suspect you have a leak

If you think you’ve got a gas leak in your building or can smell gas anywhere outside, leave the house or area and call the National Gas Emergency Service immediately on 0800 111 999  

Only use a mobile phone outside, well away from the leak. 

Don’t send us an email or use the contact us page on this site to report a gas leak. Always call the gas emergency number.

In the event of a power cut

Before you do anything else, it’s worth speaking to your neighbours to see if their power is out. If it’s dark, check to see whether the street lights have gone off, too. 

If your neighbours don’t have power or the street lights are off, there may be a power cut in your area. If you have a power cut, call 105 to get up-to-date information. They should also be able to let you know when the power will be back on. 

You can call 105 from most phones. If your phone doesn’t support it, call your local emergency phone number. 

If your neighbours still have power or the street lights are still on, there could be an issue with your fuses or switches.

How to get in touch

Call our utility helpline 01382 229 354

Our address:

Utility Connect Northern Ltd
40 North Ellen Street
Dundee
Angus
United Kingdom
DD3 7DH

For all urgent out or hours enquiries, please call 07483 127 433

Our Key Features:
The Connection Process

No matter what your utility requirement is, you can count on Utility Connect Scotland to get you sorted. We offer national coverage from our offices in Dundee Scotland. We provide you with a fully bespoke design and build utility package for your domestic, commercial and industrial supplies. From single plot connections to multiple connections on larger developments, we can help. Here is how it works:-

1. Application Stage

Applications go straight to our partners portal whether that be SSEPD, SP, SGN, or Scottish Water

2. Verification Stage

Partners verify connection application with reference number

3. Quote Stage

Within 28 days quotes are raised complete with design drawings

4. Commencement Stage

Once we accept the quote we start planning the civil works as per the drawings

"A seamless process from start to finish. UCT are experts in their field and take the hassle out of connecting your business!"

Call us on 01382 229354 or request a quote online